Cygnis Consulting: Making a Mark with Information Management Capabilities

Technology and strategy are the two key elements that can together lead a business to growth. Thus, it is of utmost importance for businesses to have both, so as to keep up with the evolving market requirements. While it is crucial for them to have access to latest technologies to be efficient and competitive, it is equally critical to have the right strategy to know which tool or technology to adopt, when to upgrade it and also, how to manage data. To make these decisions, businesses often need external support from specialized consultancies that provide technology and management support. Cygnis Consulting, a Sydney, Australia based boutique consultancy brings similar capabilities for the country’s financial services community. Empowered by information management capabilities, the company extends flexible, pragmatic advisory and delivery solutions for organizations operating in the finance industry.

Cygnis Consulting holds an extensive service portfolio comprising of Project and Program Management, Strategy Development and Advisory, and Specialist Resourcing. The company also brings along Information Management service capability, which includes a range of offerings including MDM strategy development and delivery. By assisting finance companies device a capable Data Quality, Customer Analytics & Customer Interaction Operating Model, Cygnis Consulting enables them to focus entirely on achieving Customer Economic Value. This model is built on Trusted Customer Data, Correct & Timely Insights, Confident Customer Interaction, and Integrated Operating Model.

“Our managing partners take a hands-on approach to delivery and are regularly engaged on client sites in senior advisory and delivery leadership roles,” says Dara Kennedy, Managing Partner, Cygnis Consulting, defining the company’s customer-centric approach.

Cygnis Consulting is a technology agnostic company that continuously works towards designing strategies and delivering outcomes to the clients’ needs

“Our approach adds value as it is simple, practical, and effective,” he further adds.

Cygnis Consulting is a technology agnotic company which works towards designing strategies and delivering outcomes to the clients’ needs. Its consultants assess the technology landscape and the clients’ business model and accordingly offer the best advice.

In a very short span of time, the company has developed amiable associations with finance companies in Australia, one of which is an Australian life insurer. Cygnis Consulting was associated with this client for a year and assisted them for developing Information Management strategy and policy. “We developed an enterprise data management and data governance policy. We worked closely with the Corporate Governance and Risk Management teams to ensure the policy is aligned to existing enterprise policies, risk management framework, and other governance controls,” elaborates Bruce Sweeney, Managing Partner, Cygnis Consulting. The strategy devised by Cygnis Consulting paved the way for investment in new capabilities in customer intelligence and digital & predictive analytics for the Australian life insurer.

There are numerous other client engagements that speak volumes of the company’s capabilities as a management and technology consultancy. This is an outcome of the specialized services Cygnis Consulting assures to the Banking, Wealth Management, and Insurance companies in Australia and Hong Kong. Sweeney proudly says, “It is encouraging that we are taking market share from the big four in this space, we have recently displaced a branded global management consultancy on an engagement where our client values our pragmatic approach and ability to execute. This is a great example of where we are seen by large organisations as a value for money consultancy.”